Why Choose Santelli
At Santelli we work to make sure you, our contractor customers, not only get the building materials you need, but you also get them on time with no unpleasant surprises - guaranteed. We give you a reason to come back time and time again.
Quite often, even contractors have a hard time finding specific materials they need to complete a project. Santelli Lumber has the expertise to give contractors the professional advice they need.
When you visit any Santelli Lumber yard, you always know what to expect. With our massive inventory of building materials, our trained, knowledgeable and courteous salespeople will assist you in making your selections. So it's no surprise that Santelli customers keep coming back, year after year.
Delivery
Our professional sales and customer service team are always there to help you, our contractor customer, select the building materials you need to get the job done right. We know that you can't take time away from your busy day. So take advantage and utilize our fast and efficient delivery trucks to bring you the items you need quickly. No one likes to wait long for much needed items for their project. We realize your "on-the-job-meter" is ticking. Santelli Lumber has raised delivery service to a fine art with a delivery fleet that is the best and most reliable in the entire Western New York area. Our friendly delivery team is on the road to serve you 6 days a week.
Plus, we never skimp on safety. Our drivers undergo rigorous training on safe and proper operation of their vehicles. They are trained to identify delivery site conditions that may pose a potential safety risk to themselves, their delivery vehicle, their load and your customer's property. Our drivers will opt not to use the driveway or lawn if they know damage will result.
Estimates
Just bring in your blueprints or drawings and we will provide you an accurate estimate on all of the materials you will need for your building project - large or small - and provide it quickly. We have expert staff who can produce your blueprints professionally too.
Job Site Calls
We will not hesitate to come to your job site to make sure you have everything you need for your project. We will stop by often to check if there are any additional materials you might need. If there is a problem with a delivery, we will resolve it quickly so there will be no delays in the completion of your project.
Fax or Email Your Orders
We know you are busy and many times don't have time to visit our office to drop off your materials order. No problem! Simply fax or email your order and one of our experts will accurately quote your order and Fax, E-Mail or call you with an estimate. See our "Contact Us" page for our email, fax and phone numbers.
2 Convenient Locations in the Central Upstate New York Area
We have 2 locations to serve you throughout the Lyons and Palmyra areas, and our locations are ready with contractor sales staff who will be happy to assist you with all your needs. Visit our Store Locations page for directions, detailed maps, and hours. You can even email our store directly. Click here for store information.
Complete Special Order Resources
The staff at Santelli Lumber will go out of their way to help you or your customer locate those hard to find specialty items. Special orders are one of the most important parts of the customer care department at Santelli. We currently stock 40,000 items and we have access to many more special order products. The Santelli customer care staff will go out of their way to help you find just what you need for your project, including custom and hard-to-find items like non-standard doors and non-standard window sizes.
We Take Excellent Care of YOU
So you can concentrate on your building projects... product knowledge and depth of inventory gives you the materials you want to build with and the choices you need.
- Free Delivery - Ask about it today!
- Take-off services - An accurate list saves you time & money
- Payment system for our account customers
- Use our drive-thru facilities and let us load your truck
